Learn how to deal with difficult people and to manage your conflicts
Frustrated with:
- Argumentative employees?
- Challenging customers?
- Difficult managers?
- Employee grievances?
- Too much time spent resolving other people’s problems?
If so, Transform Conflict can help you to:
- learn proven strategies to deal with difficult people
- deal with your conflict situations
- have support before, during and after dealing with difficult situations
…all while maintaining your self-respect and dignity!
Workplace conflict is on the rise. Tribunal numbers are increasing. The average worker spends over 2 hrs a week dealing with it, costing employers more than £24 billion in lost working days.* And with the average compromise agreement having a payout alone of £10,000**, how many businesses can afford to not deal with conflict more effectively?
Over 95% of people who have had external training in handling conflict say it helped in some way.*
The Transform Conflict approach is more effective than typical training courses because it has been designed to support people through the whole process of dealing with conflict, not just the learning of skills. Our programmes include group coaching and ongoing telephone support, for when you need to work out what to do, or just to vent your feelings.
Transform Conflict is the only specialist provider based in the Northwest who provide this unique approach. Our consultants are based in the region, which means that we can work with you flexibly and often at short notice, allowing you to tackle conflict confidently and quickly, reducing the likelihood of expensive payouts.
See our testimonials to read what people think of our approach.
* Results from CIPD and OPP research 2008
**Results from CIPD research 2011